Location: Kansas Regions

Job Summary:

We are seeking a proactive IT Helpdesk Analyst to provide first-level technical support for users across the organization. This role is perfect for someone who enjoys problem-solving and helping others with their tech needs.

Responsibilities:

• Respond to support requests via phone, email, or chat.
• Troubleshoot basic hardware and software issues.
• Create and manage service tickets.
• Escalate complex issues to higher-level support.
• Contribute to the knowledge base and helpdesk documentation.

Requirements:

• Associate’s or Bachelor’s degree in IT or related field preferred.
• 1+ year of experience in technical support.
• Strong customer service and troubleshooting skills.

Why Join Us?

• Great entry-level opportunity in a tech-focused environment.
• Supportive team with training and growth potential.

Stay connected!

Follow us on:
Facebook | LinkedIn | Instagram